FAQ

Booking a session at Oakwood London Studios is easy! Simply visit our website and navigate to the booking section, where you can view our available time slots and select the one that suits you best. Once you have chosen your desired time, follow the prompts to complete your booking.
Yes, you can reschedule or cancel your booking, but please note that our rescheduling and cancellation policies may apply. To make changes to your booking, please contact our studio booking advisor at info@oakwoodlondon.com
Absolutely! If you find that you need more time for your session, simply visit our website and navigate to the booking section, where you can extend your booking based on availability.

We exclusively process payments made via Mastercard and Visa. The amount charged will align. with the price displayed on the website.

Ensure that your bank has authorised international payments and that your full address details are included when making an international payment.

If you encounter any issues, feel free to reach out to us.

Absolutely! If you have multiple sessions planned, you can book them in advance to secure your
desired time slots. Visit our booking section, where you can view our available time slots and
schedule your sessions to ensure everything runs smoothly.

Yes, we may offer discounts for long-term bookings or recurring sessions. Please contact our studio booking advisor to discuss your specific requirements and to inquire about any available discounts or promotions.
We are here to accommodate your needs! If you have any special requests or specific equipment requirements for your session, please let our studio booking advisor know when making your booking. We will do our best to fulfil your requests and ensure you have everything you need for a successful session.

Notify Studio Staff: Immediately inform the studio staff or your assigned engineer about the equipment issue. They will assess the situation and determine the best course of action.

Stop Using the Equipment: Avoid using the faulty equipment to prevent any further damage or safety hazards. Follow any instructions given by the studio staff regarding the affected equipment.

Document the Issue: If possible, take note of the equipment that malfunctioned, the nature of. the problem, and any relevant details. This documentation will help facilitate repairs or replacements.

Contact Support: Reach out to the studio management or technical support team to report the equipment breakdown. Provide them with detailed information about the issue and any documentation you have gathered.

Follow Studio Protocol: Follow the studio’s protocol for handling equipment failures, which may include filling out incident reports, contacting equipment vendors or repair services, and implementing temporary solutions if available.

Adjust Your Schedule: Depending on the severity of the equipment failure, you may need to adjust your session schedule or make alternative arrangements. Communicate with the studio staff to explore practical solutions and minimise disruptions to your project.

Seek Compensation: If the equipment failure significantly impacts your session, discuss potential compensation or alternative arrangements with the studio management. They may offer discounts, rescheduling options, or other forms of compensation to mitigate any inconvenience caused.

Get in touch

We are excited to welcome you to Oakwood London Studio! Reach out to us to discuss your project and receive a customised quote tailored to your requirements.


    Ready to book a studio for your next project? 

    Oakwood London

    Oakwood Global Studio Limited
    Company number 15679762
    Unit 6 Advent Way, London, England, N18 3AH

    Email. info@oakwoodlondon.com